Privacy policy

 


At Mesc, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us through our Shopify-powered website in compliance with Egyptian data protection laws, including the Personal Data Protection Law No. 151 of 2020.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment information.
  • Non-Personal Information: Browser type, IP address, device details, and website interaction data.
  • Order Information: Details of your purchases, preferences, and interactions with our brand.

Shopify, as our e-commerce platform, may also collect certain data automatically to facilitate secure transactions and website functionality.

2. How We Use Your Information

We use the information collected to:

  • Process your orders and payments securely.
  • Provide updates on your orders and respond to your inquiries.
  • Deliver personalized marketing, promotions, and offers (with your consent).
  • Improve website performance and user experience.

Shopify assists us in securely managing and processing your orders and payments. For more details, you can review Shopify’s Privacy Policy.

3. Sharing Your Information

Your personal data is not sold, traded, or rented. We may share it with:

  • Shopify: To facilitate secure payment processing and order fulfillment.
  • Third-Party Service Providers: For delivery services and email marketing (only with your consent).
  • Legal Authorities: To comply with Egyptian legal requirements or protect our rights.

4. Data Storage and Security

Your personal data is stored securely on Shopify’s servers and protected using industry-standard encryption. While we and Shopify employ strict security measures, no system can guarantee complete protection.

5. Your Rights Under Egyptian Law

You have the following rights under the Personal Data Protection Law:

  • Access and Correction: Request a copy of or corrections to your personal data.
  • Data Deletion: Request that we delete your data unless it’s required to fulfill a legal or business obligation.
  • Marketing Preferences: Opt-out of receiving promotional emails or SMS.
  • Complaint Filing: File a complaint with the Egyptian Data Protection Authority if your rights are violated.

 

6. Cookies and Tracking

Our website uses cookies and similar technologies for:

  • Enhancing your shopping experience.
  • Tracking website performance and traffic analytics.
  • Storing your preferences for future visits.

You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our website is not intended for users under 18 years old. We do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates in our practices or Egyptian law. Changes will be posted here with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data: