Refund policy

 


Refund & Exchange Policy – Mesc

At Mesc, your satisfaction is our priority. We want you to feel confident and comfortable with every purchase, and we’re here to support you if something isn’t right.

Refunds & Exchanges

  • If you're not fully satisfied with your order, you can request a refund or exchange.

  • Refunds and exchanges must be requested within 24 hours of receiving your order.

  • You will be responsible for paying the shipping fees for the return or exchange.

Faulty or Incorrect Items

  • If the item is faulty or you received the wrong product, we’ll take full responsibility.

  • In such cases, Mesc will cover all shipping costs for returning and resending the item.

How to Request a Refund or Exchange

Please contact us through:

Include your order number, reason for the request, and a clear photo (if applicable). Our team will assist you promptly.

Thank you for trusting Mesc. We appreciate your support and are always here to ensure you’re happy with your purchase.